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Privacy Policy

Last updated 13 Nov 2026

Last updated: November 13, 2026

At Ignitive Infotech ("Ignitive Infotech", "we", "us" or "our"), we take your privacy seriously. This Privacy Policy explains what information we collect when you visit ignitiveinfotech.com or work with us, how we use it, how we keep it secure, and the choices you have. We never sell your personal information.

By using our website or services, you agree to the practices described in this policy. We may update this policy from time to time. When we do, we will change the "Last updated" date above, so please check this page now and then.

1. Who This Policy Applies To

This policy applies to anyone who interacts with Ignitive Infotech, including website visitors, people who submit a contact or quote form, subscribers to our emails, and current or prospective clients who reach us by email, phone, chat or meetings.

2. Information We Collect

a) Information you give us

When you contact us, request a quote, book a consultation or become a client, we may ask for:

  • Your full name

  • Email address

  • Phone number

  • Company name and job title

  • Country or location

  • Project details, requirements, budget and timelines

  • Any files or documents you choose to share with us

b) Information collected automatically

When you browse our website, we may automatically collect technical information such as your IP address, browser type, device type, operating system, referring pages, pages viewed and time spent on the site. This helps us understand how visitors use our website and how we can improve it.

c) Cookies

Cookies are small text files stored on your device. We use them to keep the website working properly, remember your preferences and understand site traffic. Cookies do not give us access to your device or reveal personal details you have not shared. You can block or delete cookies in your browser settings, although some parts of the website may not work as intended if you do.

3. Third-Party Services We Use

We use trusted third-party tools to run our website and business. These providers process data on our behalf and have their own privacy policies, which we encourage you to read:

  • Analytics (e.g. Google Analytics): helps us measure website traffic and visitor behaviour using anonymised or aggregated data.

  • CRM and communication tools: help us securely store enquiries and manage conversations with clients.

  • Email services: help us send project updates, newsletters and occasional offers to people who have opted in.

  • Hosting and content delivery providers: keep our website fast, available and secure.

4. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries, quote requests and support questions

  • Plan, design, develop, deliver and maintain the services you request

  • Communicate with you about your project, including meetings, updates and invoices

  • Send you news about our services, insights or offers, but only where you have agreed to receive them

  • Improve our website, content and user experience

  • Detect and prevent spam, fraud, security threats and unauthorised activity

  • Meet our legal, accounting and regulatory obligations

  • Notify you of important changes to this policy, our terms or our services

5. How We Share Your Information

We do not sell, rent or trade your personal information. We share it only in these limited cases:

  • Service providers: with the trusted vendors listed above, only to the extent needed to perform services for us, and under confidentiality obligations.

  • Legal requirements: when required by law, court order or a government authority, or to protect the rights, property or safety of Ignitive Infotech, our clients or others.

  • Business transfers: if Ignitive Infotech is involved in a merger, acquisition or sale of assets, your information may be transferred as part of that transaction.

  • With your consent: in any other situation where you have clearly agreed.

6. Client Project Data and Confidentiality

Source code, business data, designs, credentials and other confidential material you share with us during a project are used only to deliver that project. Access is limited to the team members who need it. We are happy to sign a Non-Disclosure Agreement (NDA) before any discussion begins.

7. How We Keep Your Data Secure

We use reasonable technical and organisational measures to protect your information against loss, misuse, unauthorised access, alteration or disclosure. These include encrypted connections (HTTPS), access controls, secure hosting and restricted internal access. No method of transmission or storage is 100% secure, but we work continuously to keep your data safe.

8. How Long We Keep Your Data

We keep personal information only for as long as needed for the purposes described in this policy, such as completing a project, providing ongoing support or meeting legal and tax requirements. When it is no longer needed, we securely delete or anonymise it.

9. Your Rights and Choices

You stay in control of your information. Depending on where you live, you may have the right to:

  • Access the personal information we hold about you

  • Correct information that is inaccurate or incomplete

  • Delete your personal information, subject to legal requirements

  • Withdraw consent at any time where we rely on your consent

  • Unsubscribe from marketing emails using the link in any email we send

  • Choose not to share information, for example by not filling in our forms or chat

  • Raise a grievance about how we handle your data

Residents of India have rights under the Digital Personal Data Protection Act, 2023. California residents have rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know, delete and correct personal information and to opt out of its sale or sharing. We do not sell personal information. To use any of these rights, contact us using the details below. We will respond within the time the applicable law allows.

10. International Data Transfers

We operate in the United States and India, and our service providers may store data in other countries. When your information is transferred across borders, we take reasonable steps to make sure it stays protected in line with this policy and applicable law.

11. Children's Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 18. If you believe a child has shared information with us, please contact us and we will delete it.

12. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices, so please review their policies before sharing any information with them.

13. Changes to This Policy

We may revise this Privacy Policy to reflect changes in our practices, technology or legal requirements. The updated version takes effect when it is posted on this page. If the changes are significant, we may also notify you by email.

14. Contact Us

If you have questions, requests or concerns about this Privacy Policy or your personal data, please reach out to us:

Ignitive Infotech
Email: info@ignitiveinfotech.com
Phone: +1-310-929-0611
USA: 10850 Wilshire Blvd, Los Angeles, CA 90024
India: Sector 62, Noida, NCR, India